The most popular cloud based, hosted phone system in the UK is Horizon from Gamma.
It’s so reliable – not only that – it is packed with features and functionality and can satisfy most requirements for a small organisation up to around 200 users.
It is perfect for organisations with multiple locations, mobile or remote workers.
Call us now to discuss your requirements – we can even drop a demonstration phone off to you to immediately plug in and use.
Or scroll down the page to find out more – the more you scroll, the better as this page has lots of useful information on Gamma Horizon all in one place including the following infographic which shows you what a hosted phone system looks like…
Gamma Horizon Handsets.
You can see from the picture that Horizon comes with the very attractive Polycom VVX411 colour screen IP Phones and/or Yealink Cordless phones.
Most of our customers sign up for a 3 year agreement because they get new Polycom phones included Free Of Charge within the monthly cost.
Not only that….you also get Free calls to UK landlines and UK mobiles and cheaper international calls than you would have been used to using ISDN,
Gamma Horizon Features and Benefits.
Here you can see some of the main features offered by the Gamma Horizon phone system which makes it probably the most perfect of phone systems for small business.
Free Calls to UK landlines and Mobiles
Retain your phone numbers
Send out any number with outbound calls
Voicemail with Voicemail to Email
Twin your desk phone and your mobile phone
Admin Portal for programming
Queue up to 25 Calls
Soft phone for your PC/laptop
Call barring by user
Option to reject withheld numbers
Parking, Paging and Pick up
Call waiting in second call
Call forwarding to any number
Instant internal meeting set up
Instant increase/reduce capacity
Call Barge and Listening in
Click and dial from WEB/CRM
Connect to the internet and GO
Auto fail over to mobiles
Guaranteed Call Quality
Work from any location in the world
Users control their phone via their portal
In-Built Call Recording
Free Call stats and Reporting
Advance Programming for Bank Holidays
App to use your desk phone from your smart phone
Busy lamp/light on all handsets
Withhold your number
Free direct dial numbers for all
Do Not Disturb
Business Continuity/Disaster Recovery
Standard or bespoke Music or Marketing on Hold
Use any phone number for the day
The best thing you can do is speak to an expert that understands the industry and how to advise you based on a non-agenda and based on what is best for you, rather than what is best for his/her company/pocket/suppliers etc.
Contact us and get the benefit of our experienced experts.
The Gamma Horizon Portal – the Game Changer
One of the massive advantages that Gamma Horizon has over it’s competitors and other premises based phone systems is the Gamma Horizon portal.
Watch the video below for an insight into how the portal let’s you have instant and full control over your organisation’s business communications – we won’t explain it in detail but just watch the video as it will sell itself. It’s a WIN/WIN.
Oh and you don’t have to worry about system and portal set up and training – we will do everything for you before your system goes live – then you can take control or have us deal with any moves and changes for you.
What are the alternatives to a hosted system like Gamma Horizon ?
Well you can still choose a premises-based phone system – we provide AVAYA and Mitel systems – see below.
However, we would recommend you install a SIP trunk rather than a traditional ISDN connection
AVAYA IP Office
The IP Office is one of the world’s most successful telecoms stories. Originally introduced in 1999, it has evolved and adapted into a huge phenomenon.
In our opinion this is due to is appealing to a varied number of businesses of all sizes, it’s strong feature set and it’s price.
See our dedicated page on AVAYA IP Office for more detail.
IP Office is a hybrid system which means it can use a multitude of different technologies including lines that are ISDN30, ISDN2e, SIP or analogue. Plus extensions can be digital, analogue, IP or SIP. So it is very versatile.
Mitel MiVoice Office 250
Much like the IP Office, this system has a wide ranging appeal to all sorts and sizes of organisation.
For a certain type of requirement though, the MiVoice Office definitely pips IP Office to the post.
Examples would be organisations running Contact Centres (Call Centres) or needing integration with a software package to allow screen popping and clicking and dialing.
Like IP Office, it is a hybrid meaning that it can use lines that are ISDN30, ISDN2e, SIP or analogue. Plus extensions can be digital, analogue, IP or SIP. So it is very versatile.
Gamma Horizon Pricing
Ok so you want to know the Gamma Horizon Pricing….
There is a standard price that we apply but for most scenarios we put together bespoke pricing for every customer. Why? Because every customer is different.
Typical Gamma Horizon pricing is made up of the following elements:
1 – Premium Subscription – this is the price per user and this is normally fixed for the length of your agreement with us. You can easily add or reduce user numbers dynamically subject to your agreement – this is great for organisations who want flexibility.
2 – Handsets – these are normally provided free of charge on a 3 year agreement
3 – Connectivity – as part of your project, we would normally be installing special internet connections that guarantee voice quality and often these can be used for normal internet access to although we can deliver Gamma Horizon across your existing connection if we deem it good enough.
4 – Extras – a lot of the Gamma Horizon features are included as standard but there are some extras such as smartphone apps. PC soft phones, call recording, contact centre solutions and CRM integration (click to dial and screen popping)
5 – Networking – often we will be installing and supporting a new POE switch for your phones to connect to – this may also include a UPS and also a router/firewall if appropriate
6 – Peripherals – things like headsets and conferencing solutions are extra
7 – Professional Services – this is our time and expertise to manage your projects and install, configure your system and provide training so all your staff get to make the most out of the Gamma Horizon system
8 – Support – this is provided as part of the price
Note that all of the above can be rolled up into a single monthly cost if you prefer.
Please contact us so we can discuss your specific scenario and provide advice and pricing.
Supporting Business with Gamma Horizon throughout Kent, Sussex and London.
Yes – we don’t cover huge areas of the country – mainly Kent, Sussex and London – however, geography is irrelevant with this type of technology – as long as your user has an internet connection, they can use their Gamma Horizon phone or app anywhere. However the locality of your supplier to your main site is important when deciding on how to trust to look after your telecoms. We are never very far away so we can respond quickly to faults and requests for service without having to spend hours in traffic jams or on unreliable public transport.
Feel free to call us for an initial chat – we have been in Telecoms since 1998 and understand the telecoms options and marketplace.
Gamma Horizon Reviews
Here are just a few comments from our customers that use Gamma Horizon.
“What an improvement – we are now agile, lean and mean and we can work from anywhere – and we are saving money and have better internet connectivity – a no brainer!”
“We recently relocated our company and tecwork installed our telecoms and internet system. The transition was incredibly smooth without any interruption to our business. Nick and his team kept us informed of the full process and provided full training and support.
The Gamma Horizon system has provided us with the solution we needed and transformed our operations. It allows us to take calls from any location, either through divert to mobiles or when working from home, through our laptops. The internet speed is incredibly fast and reliable and our business is more agile. Our monthly bills are lower, with no extra costs for new handsets and continued technical support.”
This is why you should consider tecwork for your Telecoms and IT.
Experts in IT and Telecoms since 1994.
Benefit to you – you get expert help from specialists meaning you get excellent expertise and the right solution for you. Compare that to other experts and we are confident we will impress you. We have been told that many times by customers. See customer quote below:
“We look forward to working with you and your team Nick. You guys stood out in the tender process and we are excited to be working with you.” – Chris Sills, Sales Director – SOS Systems.
Superbly knowledgeable having helped and supported 1000’s of organisations in Kent, Sussex and London with IT and Telecoms.
Benefit to you – our vast knowledge means that we can help you to avoid pain and minimise risk helping you to survive and thrive with technology with maximum agility and return on investment, bringing added-value to your organisation
Constantly delivering WOW FACTOR service, support and pro-active account management.
Benefit to you – you can focus on running the business without being distracted by service issues and staff not being able to work effectively.
We are using the tools in our business that we install for customers. Everything is bespoke as no 2 organisations are the same.
Benefit to you – you get a tailored solution that’s just right for what you need for your circumstances
Reliable, friendly and good people to work with
Benefit to you – you get to fall in love again with your phones and computers – you can rely on us doing what we say we are going to do and not worry about IT and Telecoms issues affecting your staff and organisation
Trusted by 1000’s of organisations since 1994.
Benefit to you – you get a good solution built around reliability and service excellence, like so many other people in a similar position to you.
Partners with global leaders like AVAYA, Gamma, Microsoft and Mitel
Benefit to you – you get proven solutions without the risk of niche products – tried, tested, market-leading products.
Helpdesk and ticketing system with a 10 minute response
Benefit to you – you don’t have to worry or be affected by service issues stopping your organisation from functioning
No risk money back guarantee
Benefit to you – complete peace of mind that you have not wasted money on a supplier or solution that doesn’t do what you expected
Everything billed on a single monthly bill with one point of contact
Benefit to you – simplicity – no more dealing with multiple suppliers and multiple bills
Director has been the recipient of 2 local Service Excellence awards
Benefit to you – peace of mind that many people in your scenario have benefited from what we do – and we do it very well
ZERO Customer Attrition since we started
Benefit to you – you know that everyone that has used us has had a good result meaning that the same is likely for you
Deliberate FOCUS on the customer journey….looking after the ‘little things that make the difference’
Benefit to you – getting something extra from your supplier makes all the difference – you are getting real value and return on investment.
Contact us and you will be dealing with one of the most experienced IT and Telecoms Providers in Kent, Sussex and London
Experts in everything Voice, VoIP, Cloud and Technology since 1998 and your natural choice for Managed IT Services!