On Hold Marketing – a missed opportunity
We have a little story to tell you about On Hold Marketing in the next section below so please scroll down.
You can very simply and cost-effectively increase your marketing efforts by playing your inbound callers marketing messages when they are on hold.
You are working hard (and paying) to generate enquiries…right? So it makes no sense making the callers hear a beep, or nothing or some faceless music – let them know you care about them and educate them about all your products and services.
90% of callers hang up after 40 seconds of being on hold with silence or beeps.
70% of callers will typically be placed on hold or transferred.
Build your on hold experience now.