“Ice needed to relocate their head office within Tunbridge Wells and having a desire to support local business and previously experienced the quality of their work, we selected tecwork to design and deliver our new IT infrastructure. Our existing office infrastructure was out of date with core components at end of life, restricting performance and plans for future growth, so we worked with tecwork to ensure the new solution was fully scalable to meet our business plans and our strict budget demands.
As tecwork are locally based, they were very responsive to our requests, whether that be providing online or onsite support and meetings, always willing to discuss different ways our requirements could be met and giving sound advice on best practise.
The new IT infrastructure was professionally installed to agreed timescales and budgets, thoroughly tested and proved prior to the move date. The tecwork team were onsite early on the Friday to assist with the decommissioning of our old office IT and relocating servers to the new office allowing our staff to be up and working on the Monday morning minimising business disruption and staff downtime.
New fast and reliable internet comms, up to date routers, switches and network cabling, along with a new Horizon phone system, have all greatly improved the performance to the desktop and reduced ongoing costs for the business. We are now positioned correctly to scale our IT to meet the ongoing needs of our business.
Overall, our experience of working with tecwork was very positive which has led to tecwork being chosen to provide our ongoing IT support.
Jayne Lee – Chief Operating Office – Ice Organisation Ltd, Tunbridge Wells
“We look forward to working with you and your team Nick. You guys stood out in the tender process and we are excited to be working with you.”
Chris Sills, Sales Director – SOS Systems
“The guys at tecwork are brilliant! Adam, always our first point of call in any situation whether it be something quick and simple, a system upgrade or a lengthy issue of removing a virus and restoring our PC’s. They are helpful, efficient, friendly and the service is second to none. We would be lost if we didn’t have them to call upon in such situations. Keep up the hard work guys and thank you for continuing your brilliant service.”
Diane Farrell – Pantiles Chambers, Tunbridge Wells, Kent
“After initial meetings we found tecwork offered us what we needed for our business to improve our telecoms and upgrading our server. From quotation to implementation the services provided were first class and the ongoing support is second to none. We would recommend tecwork.”
Dan Price – Ashford Air Conditioning – Ashford, Kent
“Having known Nick Brandon for many years, we recently used tecwork to upgrade our existing phone system to VOIP. Having had our past system for many years we were a little nervous to the change and any disruption this may cause. The whole switch over process went seamlessly and thanks to the tecwork team, much better than we had anticipated for both those in the office and home workers. We would have no hesitation recommending them. ”
Alison Reeve – AV Trinity – Tunbridge Wells, Kent
“We recently relocated our company and tecwork installed our telecoms and internet system. The transition was incredibly smooth without any interruption to our business. Nick and his team kept us informed of the full process and provided full training and support.
The Gamma Horizon system has provided us with the solution we needed and transformed our operations. It allows us to take calls from any location, either through divert to mobiles or when working from home, through our laptops. The internet speed is incredibly fast and reliable and our business is more agile. Our monthly bills are lower, with no extra costs for new handsets and continued technical support.”
Amanda Callender – Protran
“We employed tecwork to undertake our office move in December 2017, install a new phone system and enable our data services. Nick and his team spoke plain English and translated our requirements into a functional solution allowing us to focus on our clients and core business. tecwork delivered exactly what we asked them to with attentive customer service and they took the time to train our team on the new phone and data systems. I would have no hesitation in recommending tecwork or employing them again in the future. Thank you.”
Director, Sheffords Chartered Surveyors of Sevenoaks.
“I have now known Nick for nearly 10 years. Apart from being an extremely pleasant person to do business with, I also enjoy the fact that he is superbly knowledgeable about anything to do with telephony and the internet. However, as a business client, what I enjoy most is that I never feel that I am being sold anything more than I need. Nick, I thank you for that and look forward to working together for a long time.”
Peter Radcliffe – CEO Officefront Limited, City Reception Limited, Chair – Virtual Office Forum
“Nick is an expert in his field. His professional approach and attention to detail is well acknowledged in our industry and I would have absolutely no hesitation in recommending his services to customers seeking advice on all matters telecoms”
Joe Murphy – Experienced Board Level IT and Telecoms Professional
“What to say? I had a great pleasure working with Nick throughout my career at E.I.S.L. He managed to always give 200% of his involvement in all the challenges we threw at him. I would definitely recommend him for any of your IT needs and hopefully I’ll be able to work with him in the future!”
Lawrence Duddridge – IT Manager
“I first met Nick when GML needed to replace the phone system.Nick made a good presentation and provided much useful information. I always found Nick helpful, expert and understanding of our needs. following on from the initial work Nick provided help at various stages of our telecoms needs as we expanded. I would recommend Nick (edited) to anybody for their telecoms needs.”
Kem Dore – Financial Controller at Submission Technology Ltd
“Jump has worked with Nick for the last 6-7 years. In all this time Nick has been involved from the company start up, to several business critical moves and changes. His knowledge around telephony and offices solutions has been invaluable to our business, coupled with a vast network of business contacts to support all our office, IT and telephony needs! I would highly recommend Nick and indeed he is one of a rare breed of professionals that responds to all emails, queries and phone calls promptly and delivers within every timeline promised! I cannot endorse Nick highly enough and more gladly supply further references should anyone need one”
Roger Wood – Director at Jump IT Recruitment Solutions Ltd
“I had the pleasure of working with Nick when I was at Crane. Nick is very honest and hardworking with a total focus on customer satisfaction. He was a pleasure to work with and it is my pleasure to recommend him.”
David Perkins – Technical Director
“I have been working with Nick since 2005, his knowledge of Telecommunications systems gained over approx 14 years working at First Office has proved its self time and again. I have found him to be be reliable and always ready to help. We have now worked on a variety of successful projects together and all have my customers have been completely satisfied with the solution and service received, I very please to have Nick (edited) as a Business Partner.”
Brian Kent – Independent Telecoms Engineer