When you look at Managed IT Services, there are surprisingly few IT and Telecoms Providers that have been in business as long as us – our company started in 1998.

We are focused locally meaning that we don’t spend huge amounts of time travelling and wasting time – that leaves us more time to provide support to you either on site or remotely.



Imagine a world which is simple….one point of contact for all you critical business services… itemised bill.

You just found it.


Moving to Cloud Computing is simply this…..

Instead of using an application on your premises-based server or accessing and storing files there, you are simply performing that process across the internet to a server somewhere in a data centre.

And it doesn’t just stop at data. You can move your voice or telephony too!

In fact, soon you will be forced to move your telecoms to a cloud-based service and BT are withdrawing traditional digital ISDN services.

A typical business will reach a point with it’s server when it is time to upgrade and that is the logical time to make a cloud migration. Most of the software vendors already have web-based versions of the software that you are likely to be using. Cloud Computing is just part of our Managed IT Services portfolio.

Managed IT Services - Cloud Computing


Backup and recovery of data is one the the most important aspects to consider when it comes to making sure your data is secure and able to be recovered if a major disaster is struck on company data.

It’s not just simply backing up data and hoping for the best, but rather than having a keen technical observation done to make sure that it’s done properly, relevant data to be backed-up, and not able to be directly affected by the potential failures company data might have to endure if company data were to be corrupt or deleted.

Data backup cannot always restore all of a system’s data and settings. For example, computer clusters, active directory servers, or database servers may need additional forms of disaster recovery because a backup and recovery may not be able to reconstitute them fully. This is a critical part of our Managed IT Service.


People still use and buy traditional phone systems today using ISDN2e and ISDN30. There is nothing wrong with that approach where it is appropriate. Nothing at all.

But for most businesses and organisations, there are some really valid and compelling reasons to deploy more up-to-date solutions such as VoIP, Cloud, SIP, and Hosted Internet based telephony.

Frankly, ISDN is now well over 20 years old and is expensive by comparison to SIP or Hosted. Plus you have BT Openreach in the mix and no one should endure that if it can be avoided. Plus ISDN is end of sale in 2020 and being retired in 2025.

For most organisations, it is now much better to migrate from ISDN30 and ISDN2e to either SIP trunks with a PBX/phone system or go fully hosted with a cloud-based system.

VoIP, in case you are not aware, simply means running a voice service over a data network. Both elements can be either in your premises (eg using IP phones) or outside your premises (SIP or Hosted/Cloud based telephony)

Plus, everything is instant, scalable and there is much better functionality and resiliency.



We will meet with you and gain some understanding of your organisation. How you work…what makes you tick…what is important to you. Then we will look ‘under the bonnet’ – see what your using and where the risk and pain is.

You will be provided with a bespoke report outlining our recommendations. This could include Servers, Security, IT, Telecoms, Print, Software, Hardware, Processes, Workflows, Manual actions and Systems or upgrades to leading edge solutions like Microsoft Office 365. We will assess and consider Business Continuity. We will also provide a Roadmap for you so you know where you are going…if you don’t know where you are going, you cannot plan how to get there….plus full support when you need it.

Then, if you wish, we will provide a full proposal and recommendation for you which you can consider…it is then up to you. Smart businesses these days use a Managed IT Service like ours, which can cover your PC & MAC devices alike.






Why us?

This is why you should consider tecwork for your Telecoms and IT.

Experts in IT and Telecoms since 1994.

Benefit to you – you get expert help from specialists meaning you get excellent expertise and the right solution for you. Compare that to other experts and we are confident we will impress you. We have been told that many times by customers. See customer quote below:

“We look forward to working with you and your team Nick. You guys stood out in the tender process and we are excited to be working with you.” – Chris Sills, Sales Director – SOS Systems.

Superbly knowledgeable having helped and supported 1000’s of organisations in Kent, Sussex and London with IT and Telecoms.

Benefit to you – our vast knowledge means that we can help you to avoid pain and minimise risk helping you to survive and thrive with technology with maximum agility and return on investment, bringing added-value to your organisation

Constantly delivering WOW FACTOR service, support and pro-active account management.

Benefit to you – you can focus on running the business without being distracted by service issues and staff not being able to work effectively.

We are using the tools in our business that we install for customers. Everything is bespoke as no 2 organisations are the same.

Benefit to you – you get a tailored solution that’s just right for what you need for your circumstances

Reliable, friendly and good people to work with

Benefit to you – you get to fall in love again with your phones and computers – you can rely on us doing what we say we are going to do and not worry about IT and Telecoms issues affecting your staff and organisation

Trusted by 1000’s of organisations since 1994.

Benefit to you – you get a good solution built around reliability and service excellence, like so many other people in a similar position to you.

Partners with global leaders like AVAYA, Gamma, Microsoft and Mitel

Benefit to you – you get proven solutions without the risk of niche products – tried, tested, market-leading products.

Helpdesk and ticketing system with a 10 minute response

Benefit to you – you don’t have to worry or be affected by service issues stopping your organisation from functioning

No risk money back guarantee

Benefit to you – complete peace of mind that you have not wasted money on a supplier or solution that doesn’t do what you expected

Everything billed on a single monthly bill with one point of contact

Benefit to you – simplicity – no more dealing with multiple suppliers and multiple bills

Director has been the recipient of 2 local Service Excellence awards

Benefit to you – peace of mind that many people in your scenario have benefited from what we do – and we do it very well

ZERO Customer Attrition since we started

Benefit to you – you know that everyone that has used us has had a good result meaning that the same is likely for you

Deliberate FOCUS on the customer journey….looking after the ‘little things that make the difference’

Benefit to you – getting something extra from your supplier makes all the difference – you are getting real value and return on investment.

Our Partners
tecwork partner Microsoft
tecwork partner Gamma
tecwork partner Mitel
tecwork partner Avaya

Contact us and you will be dealing with one of the most experienced IT and Telecoms Providers in Kent, Sussex and London

Experts in everything Voice, VoIP, Cloud and Technology since 1998 and your natural choice for Managed IT Services!