One of our speciality areas is supplying, upgrading and maintaining AVAYA IP Office Phone Systems in Kent, Sussex & London – these are our focus areas for designing, installing and maintaining IP Office phone systems.
Furthermore, the most popular premises-based phone system in the UK is still indeed AVAYA’s market leading IP Office 500 telephone system. It was the first rack-mounted phone system with extensions presented as ethernet connections you could instantly connect them to your structured cabling.
It has been so successful, even BT took it into their portfolio when AVAYA bought Nortel in 2009. And they still offer it now. It is probably the most popular of phone systems for small businesses.
However, the IP Office has been in existence far in advance of that (since 1999) and we have been installing IP Office Phone Systems in Kent, Sussex and London since then! That makes us experts rather than also-rans!
It is packed with features and functionality and can satisfy most requirements for a small organisation up to around 200 users or even 1000+ users!
We should say, however, that, as things stand in May 2020, many IP Office systems are now being upgraded. In most cases, we are upgrading them to new hosted phone systems.
The reason for this is that AVAYA have been very slow over the last 5 years or so to offer a credible Cloud based system to replace IP Office. As of May 2020, it seems they now have one but it isn’t a product we are keen on.
A Problem – A victim of it’s own success!
Consequently, it is perfect for most organisations but we see, all too often, customers with the IP Office just thrown in with, what seems like little thought and often even less support!
Also, unfortunately IP Office has become rather ‘commoditized’ meaning that there are huge numbers of telecoms providers offering it. However, this rather dilutes it’s value and as such, many are merely ‘after the numbers’ and do not take enough care to design and install it with the customer’s business in mind – which is a shame. Maybe they are too focused on getting the order.
This is the reason we see huge numbers of dissatisfied IP Office customers looking around for someone that understands the system and can support it properly.
The Cloud has become huge in recent years. Consequently, many people with older systems are now looking to move to SIP, hosted or cloud based models, all of which we can advise upon.
Call us now to discuss your requirements – we can provide competitive ongoing support and upgrades.