Telecommunications

Telecoms2018-08-29T16:15:22+00:00

Telecoms in Kent, Sussex and London – from tecwork.

We provide you with advice, guidance, solutions and support on all aspects of IT, Telecoms and Cloud based technology.

Dealing with us will improve your life.

We will help you to survive and thrive as an organisation by offering a uniquely valuable perspective on Telecoms.

We will help you navigate alternatives, avoid or manage risk, educate you on opportunities and deliver award-winning service, support and solutions.

Our Telecoms advice and services includes, but is not limited to the following:

Phone Systems (traditional systems and Hosted Phone Systems), Phone Lines and Services including ISDN2e, ISDN30 and analogue lines, SIP Trunks, Inbound Intelligent Services, Call Recording, Call Logging, VoIP, SIP extensions, Structured Voice and Data cabling, Business Mobiles and Mobile Device Management, Broadband and Internet Services, UK and International Phone Numbers, Seamless Office Relocations, On Hold Marketing and Number Retention and much more.

All of the above can be delivered on a single monthly bill.

“Superbly knowledgeable about anything to do with telephony and the internet….extremely pleasant…..I never feel that I am being sold anything more than I need……look forward to working together for a long time.”

Peter Radcliffe – CEO Officefront Limited, City Reception Limited, Chair – Virtual Office Forum.

Telecoms – the Options in 2018

Traditional Phone Systems

People still use and buy traditional phone systems today using ISDN2e and ISDN30. There is nothing wrong with that approach where it is appropriate. Nothing at all.

But for most businesses and organisations, there are some really valid and compelling reasons to deploy more up-to-date solutions such as VoIP, Cloud, SIP, and Hosted Internet based telephony.

Frankly, ISDN is now well over 20 years old and is expensive by comparison to SIP or Hosted. Plus you have BT Openreach in the mix and no one should endure that if it can be avoided. Plus ISDN is end of sale in 2020 and being retired in 2025

VoIP, SIP, Hosted And Cloud

For most organisations, it is now much better to migrate from ISDN30 and ISDN2e to either SIP trunks with a PBX/phone system or go fully hosted with a cloud-based system.

VoIP, in case you are not aware, simply means running a voice service over a data network. Both elements can be either in your premises (eg using IP phones) or outside your premises (SIP or Hosted/Cloud based telephony)

Plus, everything is instant, scalable and there is much better functionality and resiliency.

 

Telecoms Advice you can trust since 1998

The best thing you can do is speak to an expert that understands the industry and how to advise you based on a non-agenda and based on what is best for you, rather than what is best for his/her company/pocket/suppliers etc.

We have been doing this since 1998! You would not believe how badly organisations get advised by big and small telecoms companies – often we seen systems ‘thrown in’ without any care for the customer – Telecoms companies often have great sales people but then the result is often poor – sometimes very poor. In these cases we sort out the customer and get their system working for them for maximum payback on their investment.

Contact us and get the benefit of our experienced experts.

Gamma Horizon.

The most popular cloud based, hosted phone system in the UK is Horizon from Gamma.

It’s so reliable – not only that it is packed with features and functionality and can satisfy most requirements for a small organisation up to around 200 users.

It is perfect for organisations with multiple locations, mobile or remote workers.

Call us now to discuss your requirements – we can even drop a demonstration phone off to you to immediately plug in and use.

AVAYA IP Office

The IP Office is one of the world’s most successful telecoms stories. Originally introduced in 1999, it has evolved and adapted into a huge phenomenon.

In our opinion this is due to is appealing to a varied number of businesses of all sizes, it’s strong feature set and it’s price.

See our dedicated page on AVAYA IP Office for more detail.

IP Office is a hybrid system which means it can use a multitude of different technologies including lines that are ISDN30, ISDN2e, SIP or analogue. Plus extensions can be digital, analogue, IP or SIP. So it is very versatile.

 
Mitel MiVoice Office 250

Much like the IP Office, this system has a wide ranging appeal to all sorts and sizes of organisation.

For a certain type of requirement though, the MiVoice Office definitely pips IP Office to the post.

Examples would be organisations running Contact Centres (Call Centres) or needing integration with a software package to allow screen popping and clicking and dialing.

Like IP Office, it is a hybrid meaning that it can use lines that are ISDN30, ISDN2e, SIP or analogue. Plus extensions can be digital, analogue, IP or SIP. So it is very versatile.

 
 
Supporting Business Telecoms throughout Kent, Sussex and London.

Yes  – we don’t cover huge areas of the country. That is important when deciding on how to trust to look after your telecoms. We are never very far away so we can respond quickly to faults and requests for service without having to spend hours in traffic jams or on unreliable public transport.

Feel free to call us for an initial chat  – we have been in Telecommunications since 1998 and understand the telecoms options and marketplace

Our Partners
tecwork partner Microsoft
tecwork partner Gamma
tecwork partner Mitel
tecwork partner Avaya

Contact us and you will be dealing with one of the most experienced IT and Telecoms Providers in Kent, Sussex and London

Experts in everything Voice, VoIP, Cloud and Technology since 1998 and your natural choice for Managed IT Services!